filters
state:
Show
city:
Show
I pay for an expensive humidor and wait for news about the deliver, It supposed to be deliver international to Mexico City, they took about three weeks to send me the confirmation of shipment, and they provided a tracking number that do not exist, I send a email after...
Read more
#391250
Reply to reviews
I ordered a humidor and paid for it to be over nighted ($63) to a hotel for a retirement party. I placed my order on 11/28/12. When the humidor did not arrive I called the company and they said it was never shipped. I asked that the order be cancelled and they said...
Read more
#389649
Reply to reviews
What a HORRIBLE company. I placed an order January 22, 2013 with a delivery confirmation of 7 days. Humidor Vault sent emails confirming my order, promising delivery dates as well as shipment dates. They even provided me with a fictitious tracking number. When I went...
Read more
Anonymous
Anonymous

California Attorney General sounds like a good Idea. This company is a complete joke. They take your money and run everytime you complete an order.

#386813
Reply to reviews
This company is a complete scam. Do not waste your time or money purchasing something from this business. I ordered 6 Humidors from Humidor Vault over two weeks ago and never received my order. They will take your money, and run! Look at BBB reviews and other complaint...
Read more
#383947
Reply to reviews
I Ordered a desktop humidor as a gift on Jan 12, after two weeks and no product I called but couldn't get anything but voicemail. Called daily, and finally spoke to someone who advised my order would be cancelled at my request and refunded the full amount. 2 and 1/2...
Read more
#383779
Reply to reviews
I ordered from this website and did not receive the item. I can not reach them by phone or by their online form. I have tried many times. I notice that they are quick to respond to complaints on here. I wish they were that quick replying to their online forms! I...
Read more
#379833
Reply to reviews

I ordered an expensive commercial Humidor from this company. They state at time of order that the item will most likely ship within 1-2 business days and they will send a tracking shipment email to you. After 3 1/2 weeks, they still have not shipped the item. They...
Read more
Anonymous
Another ***ed ***sumer

Same thing has happened to me! They cahrged me money and never shipped the item. I am on the phone with my cc company now diwsputing the charge. I have called ever number a...

Anonymous
Original ***sumer

I did eventually get the product I ordered, but it was about 8 weeks later than they told me to expect it. I contacted my credit card company and they reversed the charges. ...

#358866
Reply to reviews
HUMIDOR VAULT,a Nevada online cigar company.....I am deployed with the Army in Kuwait and ordered a humidor, when it didnt arrive after 6 whole.weeks ,I called the company and was told it wasnt sent yet and they offered to send it, no reason was given but that a lame...
Read more
Anonymous
Humidor Vault

Customer was indeed refunded and was done so prior to this posting! Customer was also made aware of this at the time the refund was made!

#338021
Reply to reviews